Australia, Seven Hills, Adhesive Technologies

Application Engineer

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE

Provide technical support to our end users, distributors and sales staff relating to products, applications, industry, and equipment:
Provide technical customer service to customers Via Technical hotline & Web enquires Submit qualified leads via ACE system.
Project/application – requirements definition, pain point identification, Conduct laboratory testing; test plans, reports results and related recommendations to sales staff and/ or customers
NPI – Lead technical requirements – Testing for ANZ requirement, ANZ competitor testing, Product training & value proposition creation.
Provide Technical support for Loctite equipment – Training system requirement scoping, commissioning & in field support.
Build, maintain & deliver technology/industry training for both TCS and sales team, including classroom, demo, NPI, deep dives & refreshers

YOUR SKILLS

Mechanical Engineering Background Degree Qualification Mandatory.
5+ years’ experience in one or more of the technical areas in Mining, Oil & Gas, Power, Hydro (Water).
Experience in Customer Service. Absolute commitment to delivering unparalleled customer service outcomes.
Excellent communication skills – written & verbal.
Ability to provide technical training to customer staff and sales team internally.
Strong computer literacy and experience with MS Office Suite.
Highly task orientated with the ability to meet deadlines, recognise and service customers' needs. Attention to detail.
Predictive maintenance and Industry 4.0 experience desirable.
Driver’s license required.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 22043264

Contract & Job type: Full Time, Regular

Contact information for application-related questions: careers.ANZ@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.

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