Consumer CoCreation & Insights Lead

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?

YOUR ROLE

  Lead and manage consumer research programs to strengthen consumer centricity in support of the NA HCB R&D Team.  

• Lead and manage consumer research programs supporting HCB product innovations, new devices & packaging in close cooperation with key internal stakeholders (Global CTI, and Global / NA - R&D, Marketing and CMI/Market Research) to support innovation development & optimization.   
o Design consumer studies to answer key questions / objectives 
o Steer, plan, budget and execute studies
o Develop research proposals, suggest research methodologies, identify appropriate vendor partners to work with (if applicable)
o Manage external agency/vendor partners, screening/recruitment, oversight of temporary staff, day of study execution details, preparation of study materials (screeners, surveys, discussion guides)

• Synthesize and communicate learnings / consumer insights from studies (and past available consumer research) to stakeholders and broader cross-functional teams.
o Translate consumer needs to technical learning / terminology to ensure R&D stakeholders are developing against consumer relevant data.

• Be the voice of the consumer for the NA HCB R&D team – linking teams with relevant data/insights and with CMI/Market Research when appropriate

• Lead and guide supporting staff, providing day to day direction assigning tasks, prioritization and coaching through challenges

• With the NA CC Team, support NA Bright Ideas facility & consumer panel management inclusive of facility scheduling and maintenance as well as managing temporary support and consumer panel recruiting practices.  

• Maintain external focus and support the communication of new macro and industry trends.  Partner with R&D and CMI/Market Research to identify trends which are relevant to the product categories and drive awareness within the cross-functional teams.  

• Identify and pilot new types of research methodologies (i.e. digital tools).  These might come from collaboration with Bright Ideas and/or external agencies.  Identify places in which these methodologies might add value to our development program. 

YOUR SKILLS

• Undergrad degree required. 
• Experience with setting up consumer studies (i.e. product evaluation).
• Experience with volunteer recruitment and volunteer data base management.
• Excellent communication and collaboration skills to drive co-creation mindset.
• Experience of working in an R&D Beauty capability would be highly beneficial.
• Optional – experience moderating qualitative consumer research

The salary for this role is $90,000.00 - $110,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Connecticut.  This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel’s request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

All employees applying for an internal position must have a discussion with his/her manager about their interest in a job posting opportunity. The discussion will not preclude the employee from interviewing if their skills meet the job requirements.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics.