At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.
Do you dare to make an impact?
YOUR ROLE
- Provide technical service to ensure total customer satisfaction through product trials, demonstrations, trouble shooting, customer audits and conducting seminars to key accounts of Lamination, paper solution and Tape/labels.
- Provide technical solutions based on Value proposition; Prepare lab evaluation and testing report to customer.
- Build up closed relationship with the decision maker in technical departments at key account.
- Actively involve in new Adhesive Development Process (ADP) project, coordinate new project in different department (Product Development, customer and sales) and push the project moving on.
- Make proposal regarding optimum process design & product.
- Develop TCS product and strategy for key accounts in 9 segments.
- Provide technical support for sales team and customers.
- Build synergy in all relevant segments.
- Accountabilities (Time in %)
- Customer technical/project support 45%
- Design and deliver training/know-how for sales/TCS/customers to drive business growth 35%
- Build synergy among 9 segments 20%
