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eCommerce Key Account Manager - EU
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About this position
What you´ll do
- Own sales performance, margin and overall account health across assigned EU marketplaces for our General Manufacturing and Maintenance business in Adhesive Technologies.
- Monitor and improve operational performance under Amazon 1P, proactively managing chargebacks, shortage claims, logistics compliance and vendor scorecard metrics in close alignment with Supply Chain and Logistics teams
- Lead performance discussions with platform partners, managing funding, promotions and commercial alignment.
- Identify and resolve performance blockers impacting availability, pricing, visibility and buy box ownership.
- Coordinate visual and written content development with local marketing teams.
- Create, optimize and maintain product listings across EU markets, ensuring digital shelf excellence and SEO visibility.
- Coordinate advertising campaigns in line with EU strategy and agency partners.
- Monitor and optimize campaign performance across ROAS, CTR, CVR and TACOS.
- Onboard additional platforms and collaborate with local Channel teams managing smaller local eCom accounts
- Support structured portfolio roll-outs and new product launches across platforms
What makes you a good fit
- University degree in Business Administration, Economics, Marketing, or a related field.
- 3–6 years of experience in eCommerce, online marketplaces, digital sales, or Key Account Management, ideally with exposure to Amazon (e.g., Amazon Vendor Central) and other eCommerce platforms.
- Strong commercial mindset with a track record of driving sales growth and account performance.
- Good understanding of eCommerce fundamentals, including product visibility, promotions, advertising, and performance metrics.
- Analytical profile able to turn data and platform insights into concrete business actions.
- Proactive, entrepreneurial, and willing to test new ideas to grow the business.
- Comfortable working across commercial and operational topics while collaborating with multiple stakeholders.
- Interest in digital innovation; AI-related capabilities would be an advantage.
- Fluent English required.
- place of work: Barcelona (hybrid setup)
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Meal Allowance for each worked day
- Health insurance paid the employee with a tax exemption
- Well-being programme
- Discounts on company products
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26097491
Job Locations: Germany, North Rhine Westphalia, Düsseldorf | Spain, Catalonia, Barcelona
Contact information for application-related questions: Recruitment-Germany@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
A Henkelről
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Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.