IT Governance and Operations Intern

Global Business Solutions+ IT Philippines Full Time Limited
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About this Position

Fully integrated, highly networked: As a Henkel Intern, you will gain practical experience and exposure to collaborate with industry experts for an international leader that defines the future of tomorrow’s market. Starting on your very first day, you will be integrated into your team, and you’d find out what it means to work as a full-fledged team member, through daily tasks that support the business and special projects that allow you to add value to your organization. Meanwhile you can rely on continuous support by members of the HR department and your mentor/ supervisor, who is an experienced member of your department. You can make use of this opportunity to utilize your talents, exhibit diversity and professionalism, and ultimately, make a difference.  

What you´ll do

  • Support daily IT operations by assisting with request management using ITSM tools (e.g., CUP, ServiceNow), including tracking updates, maintaining accurate status records, and coordinating with stakeholders to ensure timely resolution
  • Monitor shared mailboxes by sorting and categorizing incoming emails, prioritizing requests based on guidelines, and following up on pending actions as directed
  • Contribute to process improvement initiatives by helping identify workflow issues, documenting revised procedures, and ensuring process materials reflect current best practices
  • Provide ad‑hoc support for governance and operational activities such as preparing basic reports or dashboards, assisting with special projects, and maintaining compliance and governance documentation

What makes you a good fit

  • Must be an Undergraduate Student currently enrolled in a college/university studying Computer Science, Information Technology, Engineering, or related field
  • Knowledge of any programming language (e.g., Python, Java, C#, or similar); Experience in automating tasks (user management, system checks, reporting), and Ability to write reusable scripts for IT operations and administration is highly preferred 
  • Proficiency in Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook, Teams) 
  • Strong analytical and problem-solving skills; Ability to learn and adapt to new technologies quickly, and understanding of ITIL (IT operations workflows)
  • Proficient in both oral and written English communication skills; Ability to work independently and as part of a team
  • Must be able to provide a signed Memorandum of Agreement, Endorsement Letter, and Medical Certificate from the college or university
  • Amenable to work on a hybrid set up (combination of work from home and onsite in Ayala Avenue, Makati) and report for at least five hundred (500) on-the-job training hours

Some perks of joining Henkel

  • A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
  • Flexible work scheme with flexible hours, hybrid work model
  • Diverse national and international growth opportunities
  • Global wellbeing standards with health and preventive care programs
  • Gender-neutral parental leave for a minimum of 8 weeks

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

JOB ID: 26100224

Job Locations: Philippines

Contact information for application-related questions: talent.seaanz@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

A Henkelről

Közel 150 éves örökségünkre építve nap mint nap újragondoljuk és jobbá tesszük az életet. A mai és a jövő nemzedékei számára. Innovatív és fenntartható márkáink és technológiáink révén csapatainkon keresztül világszerte. A Henkel mind az ipari, mind a fogyasztói üzletágban vezető szerepet tölt be: Portfóliónkban jól ismert hajápolási termékek, mosószerek, öblítők, valamint ragasztók, tömítőanyagok és funkcionális bevonatok találhatók.

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GYIK

Igen – egyszerűen töltsd ki profilod online jelentkezési rendszerünkben. Miután elkészült online profilod, több pozícióra is jelentkezhetsz.

Igen. Mivel a Henkel egy nemzetközi vállalat, a világ minden tájáról érkezett kollégákkal fogsz együtt dolgozni, és az angol a hivatalos cégnyelvünk. Általában a „szabály” a következő: kérjük, a pályázatot ugyanazon a nyelven írda meg, amin az álláshirdetés is szerepel.

A Henkelnél minden egyes pozíció egyedi, és a megfelelő jelölt megtalálása mind a felvett jelölt, mind a Henkel számára fontos. Biztosak akarunk lenni abban, hogy a jelölt és a cég is jól illeszkedjen egymáshoz. A teljes folyamat során visszajelzést adunk a jelentkezőknek.

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.