Közel 150 éves örökségünkre építve nap mint nap újragondoljuk és jobbá tesszük az életet. A mai és a jövő nemzedékei számára. Innovatív és fenntartható márkáink és technológiáink révén csapatainkon keresztül világszerte. A Henkel mind az ipari, mind a fogyasztói üzletágban vezető szerepet tölt be: Portfóliónkban jól ismert hajápolási termékek, mosószerek, öblítők, valamint ragasztók, tömítőanyagok és funkcionális bevonatok találhatók.
Customer Quality Intern (m/f)
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Customer Quality Intern (m/f)
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About this Position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop What makes you a good fit. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
What you´ll do
- Responsibility for administration of European Customer quality & Customer Specific Requirements strategies and programs for European Customers (GCR entry and maintenance)
- Coordinate AMO/AMC non QKAM customers where currently covered/coordinated by CQ (Support the coordination of product complaints (including connection with supplier complaints when needed)
- Partner with Supply Chain, Operations, Product Development and other cross-functional teams to manage customer requirements expectation to ensure effective communication is supported, including 8D assessments (against internal/external requirements, CC assignment and CCMS audits) and when needed creation.
- Support customer audits/assessments as required, in cooperation with other quality team members in generation of supporting documents
- Ensure the Customer complaint management process and Supplier complaint management process is effectively conducted within the assigned region in partnership with the relevant SQD contact.
- As required, manage the alignment and agreement of quality assurance agreements and technical specifications with plants and contract manufacturers.
- Coordinates and monitors continuous improvement activities in line with required KPIs.
- To review and assign GCR PPAP requests (acc. to standard procedure, escalate if needed to Scott or me)
- To prepare customer impact reviews (acc. to standard procedure, escalate if needed to Scott or me)
- To update general information in selected customer portals
- To check and reassign CCMS-entries (request update of contact lists, train authors how to find correct
What makes you a good fit
- Ability to work min. 25 hours/week with flexibility
- Excellent interpersonal skills and ability to influence without direct authority
- Fluent English is a must
- Knowledge of Minitab, SPC, FMEA, 8D, or SQC is a strong advantage
- Exhibit creative, solid and positive problem-solving skills.
- Min. 1 year of active full-time student status remaining (Preferably BSc or MSc in Engineering)
- Expert knowledge of Word and Excel; Sharepoint experience is preferrable
- Effectively work in a multinational cross-functional team environment
- Experience of Quality or Engineering in previous roles and/or studies
- Committed to Safety, Health and Environmental excellence.
- Committed to compliance with all Government regulations, company policies and customer agreements.
Some perks of joining Henkel
- Flexible work scheme with flexible hours and hybrid working type
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programsEmployee Share Plan with voluntary investment and Henkel matching shares
- Monthly meal allowance (25.000 HUF net) & monthly travel allowance (5.000 HUF net)
- Inclusive company culture and regular team building events
- 10 paid holidays
- Sports Club
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25078937
Job Locations: Hungary, Budapest, Budapest
Contact information for application-related questions: career.hu@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
A Henkelről
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