Közel 150 éves örökségünkre építve nap mint nap újragondoljuk és jobbá tesszük az életet. A mai és a jövő nemzedékei számára. Innovatív és fenntartható márkáink és technológiáink révén csapatainkon keresztül világszerte. A Henkel mind az ipari, mind a fogyasztói üzletágban vezető szerepet tölt be: Portfóliónkban jól ismert hajápolási termékek, mosószerek, öblítők, valamint ragasztók, tömítőanyagok és funkcionális bevonatok találhatók.
Project Manager CSX PMO EU
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About this position
What you´ll do
- Own end‑to‑end project management: design, planning, delivery, cost, and outcome evaluation.
- Apply a strong customer‑centric mindset in all stakeholder interactions.
- Align closely with Global SC, Regional SC, GBS+, dX, Functions, and Business Units.
- Collect and analyze customer feedback and market insights (Voice of Customer).
- Oversee CRM system implementation and identify improvement opportunities.
- Contribute recommendations impacting CSX strategy.
- Lead business and IT projects to improve customer experience and process harmonization.
- Support customer service initiatives that drive retention and new business.
- Communicate local action plans and link them to global CSX strategy.
- Identify, evaluate, and implement customer experience improvement projects.
- Design and roll out tools, processes, and initiatives aligned to Global CSX.
- Lead cross‑functional and country implementation teams.
- Collaborate closely with CSX, CoE, GBS+, and Supply Chain teams.
- Drive continuous improvement through innovation and structured project plans.
- Manage performance using KPIs and reporting tools.
- Set objectives, monitor progress, and take corrective actions.
- Plan activities to ensure efficiency, continuity, and customer satisfaction.
- Ensure compliance with Henkel standards, SHE, and sustainability requirements.
What makes you a good fit
- Bachelor's or Master's degree in Business Administration, International Management, Supply Chain Management, or a related field.
- Fluent English is a must, German/French/Spanish - advantage
- 3–5 years of experience in Project Management, PMO, Management Consulting, or cross-functional Supply Chain projects.
- Basic understanding of end-to-end Supply Chain processes, including Customer Service, Logistics, Planning, Sales, and Order Management.
- Strong stakeholder management and communication skills, with the ability to collaborate across multiple international markets.
- Advanced PowerPoint and Excel skills, including creating executive presentations, data analysis, and working with formulas.
- Basic knowledge of Power BI and hands-on experience using AI tools (e.g. prompt writing) to improve productivity.
- Experience in customer-facing environments, Customer Experience, retail, or B2B business is considered an advantage.
- Proactive, open-minded, and collaborative team player with a structured approach to project execution and governance.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Meal Allowance for each worked day
- Health insurance paid the employee with a tax exemption
- Well-being programme
- Discounts on company products
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26099693
Job Locations: Spain, Catalonia, Barcelona
Contact information for application-related questions: recruitment.iberia@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
A Henkelről
GYIK
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Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.