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Customer Master Data Specialist (Europe)
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About this Position
As a Customer Master Data Specialist, you will play a vital role in ensuring the integrity and quality of our customer master data in SAP, directly supporting our commitment to operational excellence. You will be part of a dynamic team that values continuous improvement and collaboration. Reporting to the Global/Regional Data Process Owners, you will work closely with various stakeholders to address data requests and improve processes. In this role, you’ll face the exciting challenge of managing data accuracy amidst a growing volume of requests while contributing to initiatives that uphold our ISO standards. By providing timely and precise data updates, you contribute directly to our mission of delivering superior service and value to our customers.
What you´ll do
- Ensure that customer master data is meeting the quality standard set by Global/Regional Process owners
- Process requests received from the business partners for Customer Master Data creation or updates in SAP
- Handle pricing master data requests from the database and updates in SAP directly or by mass upload
- Timely and accurate submission of various SAP downloads for price and customer master information
- Update files needed for monitoring such as master data tracker, utilization/productivity tool, attendance tracker, and regular documentation update
- Perform process improvement, awareness, adherence, and compliance to business requirements related to ISO, Quality, and Continuous Improvement
What makes you a good fit
- Bachelor's Degree in any field; Preferably business-related
- Preferably with at least one (1) year of related work experience in Customer Master Data or Master Data Management;
- Experience in a Shared Service Center is an advantage
- Fresh graduates are welcome to apply
- Knowledge of MS Office Suite (Outlook, PowerPoint, and Excel) is required; SAP experience is an advantage
- Skills in VBA, Macro and Power BI are highly preferred; Experience in Lean Six Sigma (Continuous Improvement) an advantage
- Excellent command of both spoken and written English; must be a fast learner and have great attention to details
- Amenable to work on a mid-shift schedule (2:00 PM to 11:00 PM), and report on a hybrid work set-up in Ayala Avenue, Makati
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26092922
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.